Palmetto Kids Cooking, LLC refund, cancellations and other policies

Payments

We accept MasterCard, Visa, American Express, Discover and PayPal. Payments are due at the time of booking. Private Events require a deposit at booking and the balance is due at the completion of the event unless otherwise stated.

Refund & Cancellations

If you cancel at least 14 days prior to the start of classes:  Your payment will be refunded in full.

If you cancel within 8 – 13 days of your scheduled class: You will be issued a $10 credit towards a future class. No refunds will be issued.

If you cancel 7 or less days before the class:  No refunds, transfers, gift cards or credits will be issued for cancellation within seven calendar days of the class date. If your child is not able to attend class due to issues beyond our control please understand that we are not able to offer a credit, transfers or refunds. This includes, but is not limited to last-minute illnesses, work-related, traffic issues, etc.

If Palmetto Kids Cooking must cancel a class: If PKC cancels a class due to low enrollment or other unforeseen circumstances you will have the choice of receiving a refund or a credit for that particular day towards other offerings. If a class is canceled, PKC will first post in the PKC’s Facebook page, and then make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check the Facebook page and your email before each class.

Allergies

We will make every attempt to accommodate clients with food allergies and dietary restrictions. We collect this information on our Child Medical/Allergy Waiver and Model Release form. Private events are able to request additional substitutions to their menu where available and with a 2 week notice in writing prior to the event. If we are not informed until the day of the event, we are not able to make substitutions.

Participation

Completion of our Child Medical/Allergy Waiver and Model Release form is a requirement of every child who participates. Children under the age of 18 must have this form signed by their parent or legal guardian. Child Medical/Allergy Waiver and Model Release forms are to be filled out completely and accurately at the time of booking. Guest of birthday parties must also fill out a Child Medical/Allergy Waiver and Model Release prior to being able to participate. Palmetto Kids Cooking, LLC reserves the right to deny service to any person who does not have complete and accurate documents. Any child without a signed Child Medical/Allergy Waiver and Model Release form will not be able to participate. A printable copy of our Child Medical/Allergy Waiver and Model Release form can be found here.

Drop Off and Pick Up

For any classes, camps, programs, events, (all excluding birthday parties), children who are dropped off will need a parent/guardians present to sign them in. The doors will open no more than 10 minutes ahead of time. All events start on time so please be sure to arrive on-time. Palmetto Kids Cooking, LLC reserves the right to deny late entry if it should disrupt the class for other students. The person(s) responsible for picking up the child must be listed on the sign in form. Proper ID must be shown to pick up a child.

Extreme Weather

Weather related cancellation: If schools close because of inclement weather then cooking classes will be cancelled. PKC will make every effort to contact you with the information you provided during registration, but we encourage you to check the class’s Facebook group.  We encourage you to call us if you are in doubt. If the class is cancelled it will most definitely be posted on the Facebook group. Otherwise, class will be held.  If the class is canceled we will put a credit on your PKC account for a future class.  No refunds will be issued.


Terms of Service

Palmetto Kids Cooking, LLC - Effective 2019

****************************************************************
Part I - Accident Waiver and Release of Liability
****************************************************************
I HEREBY ASSUME ALL OF THE RISKS FOR MY CHILD(ren) OF PARTICIPATING IN THIS ACTIVITY, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault.  I certify that there are no health-related reasons or problems, which preclude my child (ren)’s participation in this activity.  I acknowledge that this Accident Waiver and Release of Liability Form will be used by the event holders, sponsors, and organizers of the activity in which my child(ren) may participate, and that it will govern my child(ren)’s actions and responsibilities at said activity.  In consideration of my application and permitting my child(ren) to participate in this activity, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors, and assigns as follows:

I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my child(ren)’s death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to my child (ren) from this activity. I acknowledge that Palmetto Kids Cooking, LLC and their directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf.  I acknowledge that this activity may involve certain risks and carries with it the potential for death, serious injury, and property loss. The risks include, but are not limited to, those caused by trade tools, facilities and actions of other people including, but not limited to, participants, volunteers, monitors, and/or producers of the activity.  These risks are not only inherent to participants, but are also present for volunteers.  I hereby consent my child(ren) to receive medical treatment that may be deemed advisable in the event of injury, accident, and/or illness during this activity.   The Accident Waiver and Release of Liability Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.

****************************************************************
Part II - Food Allergy Disclaimer
****************************************************************
Palmetto Kids Cooking, LLC makes every attempt to identify all ingredients in their recipes. 

Every effort is made to instruct our certified cooking instructors on the severity of food allergies. In addition, we label recipes with possible allergen-containing ingredients; however, there is always a risk of contamination. You must make the decision of enrolling your child based on this information and the possible health risk.

There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk. 

Palmetto Kids Cooking, LLC will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while participating in any Palmetto Kids Cooking, LLC class, event or camp.

I understand that every attempt will be made to eliminate exposure and risk to my child, but agree that Palmetto Kids Cooking, LLC assumes no liability for adverse reactions for food consumed or items that my child may come in contact with while participating in this course.

****************************************************************
Part III - Parent or Guardian “Model” Release for Child
****************************************************************
I am the parent or guardian of the minor child named below and I have the legal authority to execute this release on behalf of the child. In consideration of the child’s engagement as a model and for other valuable consideration received, I give Palmetto Kids Cooking, LLC, (“Photographer”) and Photographer’s heirs, legal representatives, and assigns the irrevocable, perpetual, and unrestricted right to take and use photographs of the child named below taken by the Photographer (“Photographs”) in all forms, media and manners, in conjunction with the child’s or a fictitious name, for advertising, trade, promotion, exhibition, or any other lawful purposes. I waive any right to review or approve the Photographs, the use of the Photographs, or the matter that may be used in conjunction with the Photographs now and in the future, regardless of whether that use or matter is known to me. I waive any right to royalties or other compensation arising from or related to the use of the Photographs. I release, discharge, and agree to hold harmless Photographer and Photographer’s heirs, legal representatives, and assigns from any liability by virtue of any blurring, distortion, alteration, optical illusion, or use in composite form, whether intentional or otherwise, that may occur or be produced in the taking, processing, or publication of the Photographs. This release shall be binding upon me and my heirs, legal representatives, and assigns.

****************************************************************
Part IV - Acknowledgement and Acceptance
****************************************************************
I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND I SIGN IT OF MY OWN FREE WILL.